Very good communication at first glance, their team is responsive. But big problem with cut and size. I have provided all the measurements to be sure to receive a suit that is suitable (request a top M to receive XXL or 3XL...). I asked several times if the measurements had been taken into account because it was for a gift. Upon receipt, the measurements were not respected at all. Too bad not to have simply explained that you could not ensure the measurements of this set, we would all have gained energy and above all I would have come back to order other clothes from you.
Très bonne communication de prime abord, leur équipe est réactive. Mais gros souci de coupe et taille. J'ai fourni toutes les mensurations afin d'être sûre de recevoir un ensemble qui convienne (demande d'un haut M pour recevoir du XXL voir 3XL...). J'ai demandé à plusieurs reprises si les mensurations avaient bien été prises en compte car c'était pour un cadeau. A réception, les mensurations n'ont pas du tout été respecté. Dommage de ne pas simplement avoir expliqué que vous ne pouviez pas assurer les mensurations de cet ensemble, nous aurions tous gagner en énergie et surtout je serai revenu vous commander d'autres vêtements.
The order was handled quickly and with very good communication from the manufacturer. I live in a difficult part of the world (South Pacific Island state), but it got to me swiftly and safely, I'm very impressed.
I am very happy with the Imane set - it's a perfect fit and exactly what I wanted.
Thank you very much for the high quality and rapid service.
Fast delivery.
Friendly and professional customer service.
First order but certainly not the last one.
I can’t wait to slay in my Imane set.
I totally recommend it.
Beautiful! Exactly as described! I can’t wait to wear it out for my birthday. I don’t was so worried about the sizing but I should’ve bought my correct size. I’ll just take it for alterations!
I ordered the Julia top and Hane skirt on a Saturday and received it on Thursday. Halima was very attentive and helped me order the right size (I wear a US 16 and she recommended the 4X). I also had the skirt shortened. Her responses were very polite and fast. The outfit itself is beautiful and fits very well. I would definitely order from this seller again!
This is the second time that I have ordered from you and once again I am delighted. In addition to fast delivery, the outfits are of high quality and conform to the photos.
C’est la deuxième fois que je commande chez vous et encore une fois, je suis ravie. En plus d’une livraison rapide, les tenues sont de qualité et conformes aux photos.
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