tendancethnik
TENDANCETHNIK Online store of handmade and unique clothing, jewelry and fashion accessories from the brands: NEQODA and DS PEARL. Our story It is the alliance of two passionate designers Sopi and Affiba who wish to sublimate your outfits, refine or brighten up your clothing style as well as the interior of your home. DS PEARL Costume jewelery and beaded accessories in semi-precise pearls, Swarovski crystals, shells, ebony wood and other natural materials... NEQODA Clothing and fashion accessories that give a chic and ethnic look to your outfit. occasion and ceremony, from color to a working style and pep to your casual look. With NEQODA, chic and style for your outfits...
Close- Money back guarantee
- Free shipping
- Tailored and custom made
Shipping
Payment
- Credit card, Visa, Mastercard, Electron, Maestro, PayPal, ANKA wallet.
- 3 x payment starting at $68.
Refunds and Exchanges
- Money back guaranteed 15 days after reception.
- Return shipping fees are at your charge and not refunded.
- Refunds are made on your ANKA virtual wallet. You can use the credit to buy another product or transfer the amount to your bank account.
Sale Policy
General Conditions of Sale 1 - Price 2 - Order 3 - Validation of the GCS 4 - Availability 5 - Delivery and shipping costs 6 - Payment of orders 7 - Secure payment 8 - Rights and Deadlines for Withdrawal 9 - Anomalies Concerning Delivery - Conformity - Warranty 10 - Reimbursement 11 - Customer service 12 - Limitation of Liability 13 - Applicable law and disputes 14 - Personal information PREAMBLE The commercial site www.tendancethnik.fr is an online sales site accessible via the Internet, open to any user of this network. It is published by the company Tendancethnik, Director of Publication: Sopi DE SOUZA the solution Box e-commerce La Poste. The Tendancethnik Site allows to offer for sale artisanal creations such as costume jewellery, clothing, bags and fashion accessories (hereinafter referred to as the "Products") to Internet users browsing the Site (hereinafter referred to as " Clients "). Tendancethnik reserves the right to modify these general conditions of sale at any time by publishing a new version on the Site. The applicable general conditions of sale are those in force on the date the order is placed. The Tendancethnik sales department can be reached: By telephone on: +33 (0)6 56 72 44 37 By mail at the following address: TENDANCETHNIK 1033 chemin du pavilion 84120 Pertuis. 1 - PRICE 1.1 Tendancethnik is a company applying free of VAT (0% VAT). The prices of the products are indicated in Euros with 0% VAT excluding participation in processing and shipping costs (see Deliveries and Shipping Costs). 1.2 In the event of delivery outside the European Union, the buyer is the importer of the product(s) concerned. Customs duties or other local taxes or import duties or state taxes may be required. These rights and sums are not the responsibility of Tendancethnik but are the responsibility of the buyer. 1.3 All orders are payable in Euros. 1.4 Tendancethnik reserves the right to modify its prices at any time, but the products will be invoiced on the basis of the prices in force at the time of registration of the order. 1.5 The products remain the property of Tendancethnik until full payment of the price. 2 - ORDER On the Internet: www.tendancethnik.com or, By mail addressed to TENDANCETHNIK 1033 chemin du pavilion 84120 Pertuis, France By email addressed to [email protected] 3 - VALIDATION OF THE CGV The buyer declares to have read and accepted the these General Conditions of Sale before placing the order. The validation of the order implies acceptance of these General Conditions of Sale. Unless proven otherwise, the data recorded by Tendancethnik constitutes proof of all transactions between and its customers. 4 - AVAILABILITY The products offered for sale by Tendancethnik are valid as long as they are presented on the site, and within the limits of available stocks. In this context, indications on the availability of the products are provided at the time of placing the order. This information coming directly from Tendancethnik's suppliers, errors or modifications may exceptionally occur. In the event of unavailability of product after placing the order, the buyer will be informed by email, telephone or mail as soon as possible. 5 - DELIVERY AND SHIPPING COSTS 5.1 Details of delivery methods In the event of payment by credit card, the times indicated are average times corresponding to the order preparation times and the shipping times. 5.1.0 For mainland France: Delivery is made by Colissimo Suivi with guaranteed delivery times of 48 hours (working days Monday to Saturday 12 noon) once the package has been prepared. Delivery costs include postage fixed according to the weight of the basket and participation in the cost of packaging the package. This product also includes package traceability, i.e. flashing of the barcode on departure and arrival, which can be viewed on the LA POSTE website https://www.laposte.fr/colissimo In the event of loss or spoliation , insurance can be taken out in addition, for a maximum value of 152.45 Euros or 457.35 Euros, after payment of the corresponding tariff supplement (at your express request, by e-mail to [email protected] and before shipment of the goods ). Registered or cash on delivery options are not available for this service. If the guaranteed deadlines are exceeded, it will be up to the buyer to make reservations on delivery and to send the document approved by the LA POSTE employee to Tendancethnik, so that the latter can exercise his right of complaint to of the carrier and reimburse the shipping costs to the buyer (postal address: TENDANCETHNIK 1033 chemin du pavilion 84120 Pertuis). In the event of loss or spoliation, it will be the buyer's responsibility to inform Tendancethnik to bring in the insurance (if chosen) and request a refund within the reimbursement deadlines provided by LA POSTE. 5.1.2 Rest of the World: Colissimo International -La Poste Delivery conditions will be specified later as soon as international deliveries are put in place. In the meantime, delivery is only made in mainland France 5.1.3 For France Chronopost Guaranteed deadlines: 24 hours (working days Monday to Saturday 12 noon) for mainland France only. As soon as your order is delivered, we will send you an e-mail with the tracking number for your package. It will allow you in one click to follow the progress of the delivery within the Chronopost network. A Chronopost delivery person comes to your home within 24 hours after your package has been dispatched. If you are not there, he leaves you a delivery notice inviting you to collect your package at the nearest post office. Contribution to the cost of postage and packaging of the parcel for Metropolitan France is fixed according to the weight of the order. 5.2 Delivery 5.2.1 Preparation: As soon as the paying agency agrees, the available goods are dispatched within a maximum of 48 hours (working days, Monday to Friday). 5.2.2 Partial delivery (out of stock): The order will be honored with the available products unless the buyer expressly advises; the remainder being delivered upon receipt at our premises (no additional postage for the buyer). 5.2.3 Product out of stock: If in the meantime the product is discontinued by the manufacturer, Tendancethnik will notify the customer by e-mail (e-mail) or paper mail and cannot be held responsible for this fact. Any balance will be canceled automatically. 5.2.4 Delivery times: The Products ordered will be delivered to the address indicated on the order form. Orders must have been validated and paid for on the Site by credit card or Paypal. It is specified that orders placed on Friday afternoon, Saturday or Sunday are in principle dispatched no later than the following Tuesday. Those registered on a public holiday are dispatched the next working day. Orders will be sent by the usual postal services. Delivery times are indicative and Tendancethnik declines all responsibility in the event of excessive delivery time due to postal services or means of transport, as well as in the event of loss of items ordered or strikes. Furthermore, it is specified that ownership of the items ordered will only be transferred to the Buyer upon full payment of the invoiced price, including delivery costs. 5.2.5 Refusal to delivery: In case of physical or technical impossibility for the carrier to deliver the customer, the first will return the package to the seller after a variable custody period. 5.3 Missing items/spoliations/damaged packages received 5.3.1 Delivery inspection: The buyer is responsible for checking the contents upon delivery, if possible in the presence of the deliverer, otherwise by immediately notifying the carrier or the post office the buyer's local post office in order to make reservations and claim any compensation provided for each mode of transport. 5.3.2 Transfer of responsibilities: In case of late shipment, an email will be sent. In this case, and as long as the product is not shipped, the order may be canceled or deferred by the buyer. In the event of late delivery, the product having been dispatched, you can also cancel your order and request a refund of the product as well as the delivery costs. In this case, if you have received the product, after your cancellation, we will refund the product, upon receipt of it, complete and in its original condition, by us. 6 - PAYMENT OF ORDERS The amount due is indicated during the validation of the order. Orders will only be validated after receipt and validation of payment. The choice between different methods of payment is possible. Unless the server is unavailable, payment for purchases can be made: Immediately on www.tendancethnik.com by credit card (Blue, Visa, Mastercard), by American Express credit card, or by Paypal. These are secure payment servers using SSL encryption (Secure Socket Layer) in order to protect all data related to means of payment as effectively as possible. Bank data will in no case pass through Tendancethnik's computer system. 7 - SECURE PAYMENT Our site www.tendancethnik.com is subject to a security system: The SSL secure server ensures the reliability of the transaction by encrypting all the personal data that is essential to process orders (addresses, e- email, bank details, etc.) at the time of their entry. During transfers via the Internet, it is then impossible to read them. You can check at the bottom of your browser for the presence of the sign (usually a padlock) which attests to an encrypted transmission of information. The other confirmation of secure transmission is in the URL (the address of the page at the top of your browser) which begins with "https" instead of "http"; the extra 's' indicates that this is a secure page. 8 - RIGHTS AND PERIODS OF WITHDRAWAL 8.1 Period and legal right of withdrawal 8.1.1. Deadline for exercising the legal right of withdrawal In accordance with the provisions of Articles L. 221-18, L.121-21 and following of the Consumer Code, the Customer has a right of withdrawal which he may exercise, within a period of fourteen (14) working days from receipt of the Products without having to justify its decision or bear any costs other than those provided for in Articles L. 221-23 and L. 221-24. REMINDER: L. 221-23: The consumer returns or restores the goods to the professional or to a person designated by the latter, without undue delay and, at the latest, within fourteen days following the communication of his decision to withdraw in accordance with Article L. 221-21, unless the professional offers to recover these goods himself. L221-24: When the right of withdrawal is exercised, the professional reimburses the consumer for all sums paid, including delivery costs, without undue delay and at the latest within fourteen days from the date on which he is informed of the consumer's decision to withdraw. For contracts for the sale of goods, unless he offers to recover the goods himself, the trader may defer reimbursement until the goods are recovered or until the consumer has provided proof of shipment of these goods, the date chosen being that of the first of these events. The professional makes this reimbursement using the same means of payment as that used by the consumer for the initial transaction, unless the consumer has expressly agreed to use another means of payment and insofar as the reimbursement does not give rise to cost to the consumer. The professional is not obliged to reimburse the additional costs if the consumer has expressly chosen a more expensive delivery method than the standard delivery method offered by the professional. The consumer only bears the direct costs of returning the goods, unless the professional agrees to bear them. 8.1.2. Procedures for exercising the legal right of withdrawal The procedures for exercising the legal right of withdrawal are described in article 8.3 of these General Conditions of Sale. 8.1.3. Products excluded from the legal right of withdrawal In accordance with article L.221-28 of the Consumer Code, the right of withdrawal cannot be exercised for orders relating to the supply of goods which have been unsealed after delivery and which do not can be returned for reasons of hygiene or health protection, Consequently The customer is warned on the fact, that he will not be able to assert his contractual right of withdrawal on the products unsealed by the latter including a new marketing by Tendancethnik would present risks for reasons of hygiene or health protection for consumers (e.g. swimsuits, underwear, accessories (cap) or hairstyles (wicks or wigs) worn by the customer .). These provisions apply without prejudice to the guarantees provided for in article 9 of these GCS which remain fully applicable. 8.1.4. Consequences of exercising the legal right of withdrawal If the products may be subject to the legal right of withdrawal, the Customer exercising his right of withdrawal under the conditions provided for in this article in terms of time and methods of returning the products, may obtain a refund of the returned products as well as the delivery costs of the Order. 8.1.5. Costs In accordance with article L221-21-3 of the French Consumer Code, the costs of returning the products will remain the responsibility of the Customer except in the event of lack of conformity of the products delivered with respect to the Order (in which case these costs return will be borne by Tendancethnik). 8.2. Contractual right and period of withdrawal In order to ensure the satisfaction of its Customers and Order recipients, Tendancethnik accepts the return of products ordered on its site beyond the legal period mentioned above in 8.1.1, under the conditions provided for below (hereinafter the "contractual right of withdrawal"). 8.2.1. Time limit for exercising the contractual right of withdrawal The Customer or the recipient of the Order has thirty (30) days from the date of receipt of the Order to return his Products. 8.2.2. Procedures for exercising the contractual right of withdrawal The procedures for exercising the contractual right of withdrawal are described in article 8.3 of these General Conditions of Sale. 8.2.3. Products excluded from the contractual right of withdrawal The contractual right of withdrawal cannot be exercised for Orders relating to the supply of goods which have been unsealed after delivery and which cannot be returned for reasons of hygiene or health protection. . Consequently, the Customer is informed of the fact that he will not be able to assert his contractual right of withdrawal on the products which have been unsealed by the latter and whose new marketing by Tendancethnik would present risks for reasons of hygiene or health protection for consumers (e.g. care or make-up products). These provisions apply without prejudice to the guarantees provided for in article 7 of these GCS which remain fully applicable. 8.2.4. Consequences of exercising the contractual right of withdrawal If the Products are eligible for the contractual right of withdrawal, the customer or the recipient of the order exercising his contractual right of withdrawal under the conditions provided for in this article in terms of time and terms of return of the Products, may obtain at its option: - a reimbursement by Tendancethnik of the returned products as well as the delivery costs of the order and this, by the same means of payment as that used for its order or by another means (transfer by example) with the customer's prior agreement - the exchange of returned products for other products marketed by Tendancethnik, - a credit note of an amount equal to the price of the returned products, usable on the Site www.tendancethnik.com 8.2. 5. Costs Return costs will remain the responsibility of the customer or the recipient of the order if it is the latter who exercises the contractual right of withdrawal, except in the event of return due to lack of conformity of the products delivered with respect to the order. or, in case of damaged product. In this case, Tendancethnik will send a return shipping slip to the customer or will organize the recovery of the Product(s) at the customer's home. 8.3. Procedures for exercising the legal right of withdrawal and the contractual right of withdrawal The customer or, where applicable, the recipient of the order, must inform Tendancethnik of its desire to withdraw in one of the following ways: - Return the products concerned by post (mail/parcel, etc.) to the following address: TENDANCETHNIK 1033 chemin du pavilion, Domaine des lys 8420 Pertuis - Contact Tendancethnik Customer Service within 14 (fourteen) working days following the Order. In this case, the Customer may in particular use the model withdrawal form appearing in the appendix to these General Conditions or, by email to the following address: [email protected] If, however, the order is in transit, the customer is informed that it may be technically difficult for Tendancethnik to block the shipment of products once the order has been validated and paid for. The order will then be sent to the customer who undertakes, in accordance with article L.221-23 of the Consumer Code, to refuse the package or to return the products concerned within a maximum period of 14 (fourteen) days from from this information made to Tendancethnik. In the event of receipt of the products beyond this 14-day period, Tendancethnik's information of the customer's desire to withdraw is deemed to occur at the time of the actual dispatch of the products. No return to Point Relais will be accepted. 8.3.1. General provisions applicable to the Return of Products The products must be returned in a condition allowing a new marketing (products in perfect condition accompanied by their original packaging or, in a packaging conferring equivalent protection of the said articles during their return transport, accessories , notice if applicable...) at the latest within 30 days of their date of receipt. Returns of products returned beyond this period may be refused. The products must also be accompanied by the Order number, shown either on the Return Slip, sent with the delivered products signed by the customer or the recipient of the order, or on any other document expressing the desire to withdraw in accordance with Article L 121-21-2 of the Consumer Code. The use of the Return Form facilitates the processing of the return by Tendancethnik as soon as possible. If, however, the customer has benefited from a purchase offer on the Tendancethnik site, entitling him, under conditions, to one or more product(s) offered in return for his order and, as a result of the exercise of his right of withdrawal, the latter is no longer eligible for the offer in question; the customer must then send the product(s) he wishes to return accompanied by the product(s) offered received in return for the order of the returned product(s) so that Tendancethnik can take into account its request for withdrawal. The customer may be held liable in the event of depreciation of the product resulting from manipulations other than those necessary to establish the nature, characteristics and, where applicable, the proper functioning of the products. 8.3.2. Return by parcel or mail In addition to the conditions provided for in article 8.3.1 of these General Conditions of Sale, the customer or the recipient of the order who wishes to exercise his right of withdrawal, legal or contractual, by returning a product by mail/ package must follow the following instructions: - Use the original packaging to return the product(s) concerned. - Send the parcel or letter by Tracked or Registered Letter with acknowledgment of receipt to the following address: TENDANCETHNIK 1033 chemin du pavilion, Domaine des Lys, 84120 Pertuis Tendancethnik does not accept parcels or letters sent postage due. If the customer / recipient of the order is unable to provide proof that he has actually ensured the deposit of the product with a carrier, any risk related to the return of a product is the responsibility of the customer. or the recipient of the order. 9 - ANOMALIES CONCERNING DELIVERY - CONFORMITY - GUARANTEE 9.1 Anomalies concerning delivery 9.1.1 The Customer must, upon delivery, check the good condition of the products as well as the conformity with his order. In order to allow to open an investigation with the carrier but especially to correct the anomaly, any incident concerning the delivery: damaged parcel, missing article compared to the invoice, delay of delivery etc...) will have to be the object reservations made on the delivery receipt presented by the carrier. The Customer must also report the anomaly to Tendancethnik by: - email: [email protected] - telephone +33 (0)6 56 72 44 37 - mail: TENDANCETHNIK 1033 chemin du Pavillon, Domaine des Lys, 84120 Pertuis 9.1.2 In the event of a missing product being reported, an investigation with the carrier and the Tendancethnik warehouse will be opened and may last up to 6 working days. If during this period, the article is found, it will be re-routed to the place of delivery designated in the order form. If, however, the missing item is not located, Tendancethnik will proceed at its expense to a new shipment of the missing products initially ordered by the Customer or, if the Customer decides to terminate the contract under the conditions of article L 138-2 of the Consumer Code, Tendancethnik will reimburse the Customer for all sums paid no later than 14 days following the date on which the contract was terminated. 9.1.3 In the event that the items delivered do not comply with his order, the Customer must: - Inform Tendancethnik as soon as possible by: - email: [email protected] - telephone +33 (0)6 56 72 44 37 - mail: TENDANCETHNIK 1033 chemin du pavilion, Domaine des Lys, 84120 Pertuis It is specified that the return costs are the responsibility of Tendancethnik who will send the customer a prepaid "Return Slip" for the return transport of the package in the case where the return decision is the consequence of a non-conformity/defect of the product or of an error emanating from Tendancethnik. Tendancethnik will send the customer a Return Slip allowing the free shipment of the products in question in their original packaging (or, at the very least, in packaging conferring equivalent protection of the said Products during their return transport), by perfect condition, complete (accessories, instructions, warranty, etc.). 9.2. Legal guarantees It is understood that all products for sale on the Site benefit from the legal guarantee of conformity (as defined in articles L217-4 and following of the Consumer Code) and the guarantee against hidden defects (as defined to articles 1641 and following of the Civil Code), allowing the Buyer to return free of charge the products delivered which are defective or non-compliant. 9.2.1 Legal guarantee of conformity The French consumer code provides the following in terms of legal guarantee of conformity: Article L217-4: "The seller is required to deliver goods that comply with the contract and is liable for any lack of conformity existing when of deliverance. He is also liable for any lack of conformity resulting from the packaging, the assembly instructions or the installation when this has been charged to him by the contract or has been carried out under his responsibility. " Article L211-5: "To be in conformity with the contract, the good must: 1) Be suitable for the use usually expected of a similar good and, if necessary: - correspond to the description given by the seller and have the qualities that he has presented to the buyer in the form of a sample or model; - present the qualities that a buyer can legitimately expect given the public statements made by the seller, the producer or his representative, in particular in advertising or labeling; 2) Or, present the characteristics defined by mutual agreement by the parties or be suitable for any special use sought by the buyer, brought to the attention of the seller and which the latter has accepted. Article L211-12 of the Consumer Code: The action resulting from the lack of conformity is prescribed by two years from the delivery of the goods. 9.2.2 Warranty against latent defects The French Civil Code provides the following in terms of warranty against latent defects: Article 1641 of the Civil Code: The seller is bound by the warranty for latent defects in the thing sold which render it unsuitable to the use for which it is intended, or which diminish this use so much that the buyer would not have acquired it, or would only have paid a lower price for it, if he had known about them. Article 1648 paragraph 1 of the Civil Code: The action resulting from redhibitory defects must be brought by the purchaser within two years from the discovery of the defect. In the case provided for by article 1642-1, the action must be brought, on pain of foreclosure, within one year following the date on which the seller can be released from the apparent defects or lack of conformity. 9.2.3 Exclusion of warranties Products modified, repaired, integrated or added by the purchaser are excluded from warranty. The warranty does not cover apparent defects. The warranty does not cover products damaged during transport or due to misuse. 9.3 Methods of implementation of the Legal guarantees When acting as a legal guarantee of conformity, the Customer: - has a period of two years from the delivery of the goods to act; - can choose between repairing or replacing the good, subject to the cost conditions provided for in article L217-9 of the Consumer Code; - is exempted from providing proof of the existence of the lack of conformity of the goods during the six months following the delivery of the goods. This period has been extended to twenty-four months since March 18, 2016, except for second-hand goods. The legal guarantee of conformity applies independently of any commercial guarantee granted. The Customer may decide to implement the guarantee against hidden defects of the item sold within the meaning of Article 1641 of the Civil Code. In this case, he can choose between the cancellation of the sale or a reduction of the sale price in accordance with article 1644 of the civil code. For any request concerning the legal guarantees, the Customer must then contact Customer Service by email: [email protected]. These provisions are not exclusive of the right of withdrawal defined in article 8 above.9.4 Consequence of the implementation of legal guarantees Within the framework of the legal guarantee of conformity and the legal guarantee against hidden defects, and in the event of a return of the non-compliant / defective Product, Tendancethnik undertakes in agreement with the Customer, after evaluation of the defect, to: - Replace the product with an identical product depending on available stocks, - Reimburse the full price (by credit to the customer's bank account, at the latest within fourteen (14) days of receipt of the returned Product.) if however replacement proves impossible - Reimburse the full price of the returned product by credit on the customer's bank account, at the latest within fourteen (14) days of receipt of the returned Product. - Reimburse part of the price of the product in the event that the customer decides to keep the product. 10 - REIMBURSEMENT Reimbursements of the products in the hypotheses referred to in articles 8 and 9 will be made within a period less than or equal to 14 days after receipt of the products by us. The refund will be made either by crediting your bank account or by bank check addressed to the name of the customer who placed the order and to the billing address. No cash on delivery will be accepted, whatever the reason. 11 - CUSTOMER SERVICE For any information or questions, our customer service is at your disposal: -email: [email protected] -telephone +33 (0)6 56 72 44 37 Monday to Friday from 9am to 5.30pm - mail: TENDANCETHNIK 1033 chemin du Pavillon, Domaine des Lys, 84120 Pertuis 12 - LIMITATION OF RESPONSIBILITY 12.1 Capacity The customer, prior to his order, declares to have full legal capacity, allowing him to commit himself under these General Conditions of Sale. Tendancethnik can under no circumstances be required to verify the legal capacity of its visitors and buyers. Consequently, if a person without legal capacity ordered items on the Site, his legal guardians (parents, guardians, in particular) would assume full responsibility for the Order and should in particular honor the price. 12.2 The products offered comply with the French legislation in force. Tendancethnik cannot be held liable in the event of non-compliance with the legislation of the country where the products are delivered. 12.3 Tendancethnik is committed to a duty of fair information and takes the greatest care and the greatest accuracy in putting information online, in the descriptions of the items and in the data available from the Customer Relations Department or on the Site as well as to their regular update. Tendancethnik cannot be held responsible for non-substantial errors that may occur. The photographs and other reproductions of the articles represent them as faithfully as possible on the Site and this, in compliance with the best market standards and within the limits of the technique. However, these may contain non-substantial errors, which the customer acknowledges and accepts. In any event, in the event of non-compliance of the delivered item with its description, Tendancethnik undertakes to correct the error as soon as possible. 12.4 Tendancethnik cannot be held responsible: - for interruptions or delays recorded by the Customer Relations Department or on the Site due to the execution of maintenance work, technical breakdowns, a case of force majeure, due to third parties or any circumstances whatsoever, beyond its control - the impossibility of the customer or Tendancethnik to contact the Customer Relations Department and/or to temporarily access the Site, due to facts beyond its control, such as: cases of computer failure, interruptions of the telephone network, the Internet network, failure of the reception equipment of said Internet network, etc. 12.3 Tendancethnik does not guarantee that the site will be available continuously, without temporary interruption, without suspension or without error. 12.4 The Customer remains the sole judge of the appropriateness and adaptation to his needs and consumption of the items he orders. 12.5 Tendancethnik cannot be held liable for the use of products that do not comply with their intended purpose. 12.6 Tendancethnik cannot be held responsible for the loss, alteration or fraudulent access to the customer's personal data, accidental transmission, viruses or other harmful elements, resulting from access to the Internet or electronic mail transmissions. 12.7 Without limiting the scope of the other provisions of the General Conditions of Sale, Tendancethnik's liability can only be retained in the event of proven fault attributable to it. In any case, it will be limited to direct damages only. 12.8 Tendancethnik reserves the right to suspend the operation of the site. 13 - APPLICABLE LAW AND DISPUTES These general conditions of sale and the contractual relations between Tendancethnik and the Customer are subject to French law. In the event of a dispute, the French courts will have sole jurisdiction. An amicable solution will be sought before any legal action. 14 - PERSONAL INFORMATION Information relating to your order is subject to automated data processing. The purpose of this automated data processing is to define a level of analysis of a transaction and to fight against credit card fraud. The occurrence of an outstanding payment on the grounds of fraudulent use of a credit card will result in the registration of the details in connection with your order associated with this outstanding payment in a payment incident file. In accordance with the Data Protection Act of January 6, 1978, you have the right to access, rectify and oppose all of your personal data at any time. Depending on the choices made when creating or consulting your account, you may receive offers from our company, as indicated when creating your account. If you wish to interrupt these shipments, you can ask us to do so at any time. By email to [email protected] indicating your surnames, first names, e-mail address.