Shipping

Payment

• Credit card, Visa, Mastercard, Electron, Maestro, PayPal, ANKA wallet.
• 3 x payment starting at $68.

Refunds and Exchanges

• Money back guaranteed 14 days after reception.
• Weared and personalized items will not be exchanged or refunded.
• Return shipping fees are at your charge and not refunded.
• Refunds are made on your ANKA virtual wallet. You can use the credit to buy another product or transfer the amount to your bank account.

Sale Policy

FAQ Q: Where are you based and where are the clothes shipped? A: Onyii & Co is based in Houston, Texas, USA and all clothing is shipped from Houston, Texas, USA. Q: How long does it take to receive my order? A: It usually takes 1 to 2 weeks for the Onyii & Co production team to produce the items in stock and 4 to 6 weeks for the custom items. In addition to production, domestic delivery usually takes 3-5 business days. International shipping usually takes 2 weeks depending on the recipient's location. Tracking information is sent to you by email at the time of shipment. Please send an email to [email protected] with any specific order or shipping request. Q: Do you ship to my country? A: Yes, most likely. Onyii & Co ships worldwide. Q: What are the care instructions for my Onyii & Co clothes? A: Each item is labeled with maintenance instructions. Hand washing or dry cleaning is recommended. Q: Do you offer custom parts? A: Yes. Onyii & Co has items that are only available to order. If you have a specific request for a garment that is not on our website, please send an email to [email protected] with the details of your request. Q: How can I order a custom item from your website? A: Place an order for the size that suits you best and send an e-mail with your order number to [email protected] with the following measurements: Bust Hips Size Height Q: Are custom orders available for an order? return or exchange? R: No Custom orders are not available for return or exchange. However, if there are production errors on our behalf, we will be happy to correct the problem for you at no cost. Send an email to [email protected] for detailed instructions. Q: Do you make objects specifically for men and children? R: No At the moment, Onyii & Co only manufactures clothing designed for women, but with your continued support, we can develop!