Shipping

Payment

• Credit card, Visa, Mastercard, Electron, Maestro, PayPal, ANKA wallet.
• 3 x payment starting at $68.

Refunds and Exchanges

• No exchanges or refunds.
• Return shipping fees are at your charge and not refunded.
• Refunds are made on your ANKA virtual wallet. You can use the credit to buy another product or transfer the amount to your bank account.

Sale Policy

General conditions of sale The purpose of these general conditions of sale is, on the one hand, to inform any possible consumer of the terms and conditions under which the seller carries out the sale and delivery of the products ordered and, on the other hand part, to define the rights and obligations of the parties in connection with the sale of products by the seller to the consumer. Omony institut reserves the right to modify these general conditions of sale at any time. In this case, the applicable conditions will be those in force on the date of the order by the buyer. Acceptance of the general conditions of sale Any order for a product offered online implies consultation and express acceptance of these general conditions of sale, without however this acceptance being conditioned by a handwritten signature on the part of the purchaser. In accordance with the provisions of Articles 1316 to 1316-4 of the Civil Code, supplemented by Decree No. 2001-272 of March 30, 2001, taken for the application of Article 1316-4 of the Civil Code and relating to the electronic signature, It is recalled that the validation of the order form constitutes an electronic signature which has, between the parties, the same value as a handwritten signature. Order and sale price The sale prices of online products are indicated in euros, and are those in force at the time of registration of the order form by the buyer. They do not include shipping costs, invoiced in addition to the price of the products purchased according to the amount of the order. The shipping costs will be indicated before the order is registered by the buyer. The prices include the value added tax (VAT) applicable on the day of the order and any change in the applicable rate will be automatically reflected in the price of the products sold. If the selling prices of the products were to be modified, the modification would be notified to the buyer before any order. The buyer is informed and accepts that entering any identifier constitutes proof of his identity and manifests his consent. Once identified, an order form will appear on the screen, summarizing the details of the order: the nature, quantity and price of the products retained by the buyer, as well as the total amount of the order, the buyer's contact details. , the delivery adress. The sale will only be considered final after sending the order confirmation by email to the buyer and receipt of the full price. Any fraudulent order or presumed as such, will be considered by omony institut as null and void. Payment Payment must be made by the buyer when ordering. At no time can the sums paid be considered as a deposit or down payment. All orders are payable in euros. The buyer guarantees that he has the necessary authorizations to use the payment method he has chosen, when registering the order form. Omony institut reserves the right to suspend or cancel any order and / or delivery, whatever its nature and level of execution, in the event of non-payment of any sum that would be due by the buyer, in the event of 'payment incident or in the event of an existing dispute with the buyer. For any payment, Omony institut reserves the right to request a photocopy of the buyer's identity card and, if applicable, that of the holder of the means of payment used by the buyer. For amounts over 200 euros including tax, Omony institut reserves the right to request a certified photocopy of an identity document. As part of the fight against fraud on the Internet, information relating to your order may be transmitted to legal, administrative and judicial authorities for verification. To pay for his order, the buyer has the following payment method: bank transfer. Shipping conditions and prices Shipping costs will be requested according to the weight of the order but will not exceed 9 euros. The products will be delivered to the address indicated by the buyer on the order form, a destination which must be in mainland France. By default, invoices are sent to the e-mail address indicated by the customer when registering. Failure to comply with the procedures set out below, no claim from the buyer will be accepted. Deadlines The delivery deadlines are 5 working days, as an indication. Any delays do not entitle our customers to cancel the sale, to refuse the goods or to claim damages. In any event, and in accordance with the provisions of Article L 121-20-3 of the Consumer Code, the products ordered will be delivered within a maximum period of fifteen days from the day following that on which the buyer registered. his order, subject to full payment of the price. Receipt of goods All our shipments are tracked by collisimo or mondial relay. The customer is invited to check the status of the shipments and their compliance with the order form. In the event that the buyer has any doubt whatsoever on the condition or content of his package, he is required: - to apply the Colissimo procedure (in particular to report the damage due, all complaints and reservations ) and to refuse the goods by immediately issuing a report of an anomaly to the post office clerk (report 170) or to the nearest post office within 48 hours after receipt of the package. - report these incidents within 48 hours to Omony institut at [email protected] specifying the order number. Any dispute relating to the conformity of the products with respect to the order must be notified to Omony institut in writing, accompanied by the corresponding delivery note within 7 days of receipt of the products. Withdrawal / Return of one or more products The customer has a period of 7 clear days from receipt of the order, to exercise his right of withdrawal without having to justify reasons or pay penalties, to the except return costs. When the 7-day period expires on a Saturday, Sunday or a public holiday, it is extended until the next working day. Only returned products, in their original packaging, unopened, complete and intact, in perfect condition for resale and not consumed, will be accepted. To return an item, the buyer must first contact the company Omony institut. He can do so by email to [email protected] specifying the order number, as well as the reason for return. The buyer will send the package concerned to the following address: Omony institut - 20 rue simone veil - 60130 Saint Just en chaussée. Omony institut will not accept any return parcel sent postage due. Failure to comply with the procedure set out above and the deadlines indicated above, the buyer may not make any claim for non-conformity or apparent defect of the delivered products, the products then being deemed to conform and free from any apparent defect. The customer will be reimbursed for all sums paid, excluding delivery costs, as soon as possible and no later than fourteen days following the date on which he exercised his right of withdrawal. Beyond that, the amount due is, as of right, productive of interest at the legal rates in force. This repayment is made by any means of payment. On the proposal of Omony institut, the customer who has exercised his right of withdrawal may however opt for another method of reimbursement. The return of a product that has been paid for by credit or gift voucher will result in a new credit or gift voucher and not a refund. The costs and risks of returning the goods to the Omony institut - 2à rue simone veil -60130 Saint Just en chaussée, are the sole responsibility of the customer. Any product that has been damaged, or whose original packaging has been damaged, or consumed in part, will not be refunded or exchanged. Retention of title Law n ° 80335 of May 12, 1980: the goods remain the property of Omony institut, until full payment. Product storage Our products must be stored in a dry place, protected from light, without excessive temperature variations. They should be collected with a clean object. Applicable law and attribution of jurisdiction: French law is only applicable.