Weared and personalized items will not be exchanged or refunded.
Return shipping fees are at your charge and not refunded.
Refunds are made on your ANKA virtual wallet. You can use the credit to buy another product or transfer the amount to your bank account.
Sale Policy
DELIVERY TIMES • Burkina from 6 to 12 days. • France (metropolitan) from 8 to 14 days. • Switzerland from 8 to 14 days. • Martinique from 10 to 16 days. • Guadeloupe from 10 to 16 days. • Réunion, Île de la from 10 to 16 days. • United States from 10 to 16 days. • Africa from 10 to 16 days. • Africa from 6 to 12 days. • Europe from 8 to 14 days. • Asia from 10 to 16 days. • North America from 10 to 16 days. • International from 10 to 16 days. REFUNDS AND EXCHANGES • Products returned and exchanged if still packaged, unworn and with the labels still attached. • Personalized or made-to-measure products cannot be returned or exchanged. • Return postage at your expense, in the event of a refund or exchange request, parcel to be returned via DHL or equivalent. • Refunds are always made on your Afrikrea virtual wallet. You can use this credit to purchase another item on the site or transfer it to your bank account. TAXES AND CUSTOMS • Products that may be subject in certain countries to taxes and customs fees. These costs are your responsibility. You will have to pay them before you can receive the goods. CONDITIONS OF SALE • Shipments via DHL, order processing time of 3 working days to be added to the shipping time • Withdrawal period of 14 days following the date of receipt of the order, return costs at your expense. • Return postage at your expense, in the event of a refund or exchange request, parcel to be returned via DHL or equivalent. • In case of refund, the initial shipping costs are not exchangeable and will be deducted from the amount paid. • Sale items are neither returned nor exchanged CONDITION • New item. PAYMENT METHODS • CB, Visa, Mastercard, Electron, Maestro, PayPal, Afrikrea virtual wallet. • Payment in 3 installments from 60 €.
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