Weared and personalized items will not be exchanged or refunded.
Return shipping fees are at your charge and not refunded.
Refunds are made on your ANKA virtual wallet. You can use the credit to buy another product or transfer the amount to your bank account.
Sale Policy
Every effort will be made to ensure that prices shown in our website are accurate at the time you place your order. If an error is found prior to dispatch of the goods, we will inform you as soon as possible and offer you the option of reconfirming your order at the correct price or canceling your order. If you cancel, we will refund or re-credit you for any sum that has been paid by you or debited from your credit card for the goods.
The ordered goods will be delivered to the address entered by you on the on-line order. If there is no one at the address given who is competent to accept delivery of the goods, you will be notified of an alternative delivery date or a place to collect the goods. Ordered goods will normally be delivered within 5-10 days of your order being accepted unless otherwise notified to you by us. If we are unable to deliver the goods within 5 weeks of your order, we will inform you as soon as possible and you will be entitled to cancel the order and obtain a refund or re-credit for any sum that has been paid by you or debited from your credit card for the goods. However, the duration for refunds to your credit card may vary, depending on your credit card provider .We will not be liable for any loss or damage suffered by you through any reasonable or unavoidable delay in delivery.
Pictures, illustrations or descriptions or any other information submitted or contained in this website or other advertising matter are for general information and guidance. There may be minor variations between the goods as shown or described on our website and those dispatched to you without affecting their function, quality or price.
All orders are accepted subject to availability of the goods. If any ordered goods are not readily available to us, we will inform you as soon as possible, and refund or re-credit in full any sum that has been paid by you or debited from your credit card.
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