Shipping

Payment

• Credit card, Visa, Mastercard, Electron, Maestro, PayPal, ANKA wallet.
• 3 x payment starting at $63.

Refunds and Exchanges

• Money back guaranteed 15 days after reception.
• Return shipping fees are at your charge and not refunded.
• Refunds are made on your ANKA virtual wallet. You can use the credit to buy another product or transfer the amount to your bank account.

Sale Policy

GTC DEFINITION OF THE PARTIES Between the Company FANM ATA, 23 impasse du basilic, Route de Redoute 97200 FORT DE FRANCE represented by Jessye PERASTE as Manager duly authorized for the purposes hereof. The company can be reached by email by clicking on the contact form accessible via the home page of the site. Hereinafter the "Seller" or the "Company". On the one hand, And the natural or legal person purchasing the company's products or services, Hereinafter, "the Buyer" or "the Customer" On the other hand, PREAMBLE The Seller is the publisher of JEWELERY marketed through its website (http://fanm-ata.com). The list and description of the goods and services offered by the Company can be consulted on the aforementioned site as well as its sales pages. ARTICLE 1 - PURPOSE These General Conditions of Sale determine the rights and obligations of the parties within the framework of the online sale of Products and Services offered by the Seller. ARTICLE 2 - GENERAL PROVISIONS These General Conditions of Sale (GTC) apply to all sales of Products or Services made through the Company's website and are an integral part of the Contract between the Buyer and the Seller. The Seller reserves the right to modify these conditions at any time by publishing a new version on its website. The GTC then applicable are those in force on the date of payment (or the first payment in the event of multiple payments) of the order. These T & Cs can be viewed on the Company's website at the following address: http://fanm-ata.com/legal. The Company also ensures that their acceptance is clear and unreserved at the time of purchase. The Customer declares to have read all of these General Conditions of Sale, and where applicable the Special Conditions of Sale related to a product or a service, and to accept them without restriction or reservation. The Customer acknowledges that he has received the advice and information necessary to ensure that the offer meets his needs. The Customer declares to be able to contract legally under French law or validly represent the natural or legal person for whom he is committed. Unless proven otherwise, the information recorded by the Company constitutes proof of all transactions. ARTICLE 3 - PRICES The prices of the products sold through the Internet sites are indicated in Euros excluding taxes and precisely determined on the product description pages. They are also indicated in euros all taxes included (VAT + any other taxes) on the product order page, and excluding specific shipping costs. For all products shipped outside the European Union and / or DOM-TOM, the price is calculated excluding tax automatically on the invoice. Customs duties or other local taxes or import duties or state taxes may be payable in certain cases. These rights and sums are not the responsibility of the Seller. They will be borne by the buyer and are his responsibility (declarations, payment to the competent authorities, etc.). The Seller therefore invites the buyer to obtain information on these aspects from the corresponding local authorities. The Company reserves the right to modify its prices at any time for the future. The telecommunication costs necessary to access the Company's websites are the responsibility of the Customer. If applicable, also the delivery costs. ARTICLE 4 - CONCLUSION OF THE ONLINE CONTRACT The Customer must follow a series of steps specific to each Product or Service offered for sale by the Seller in order to be able to place his order. However, the steps described below are systematic: - Information on the essential characteristics of the Product; - Choice of the Product, if applicable of its options and indication of the essential data of the Customer (identification, address…); - Acceptance of these General Conditions of Sale. - Verification of the elements of the order and, if necessary, correction of errors. - Follow-up of instructions for payment, and payment of products. - Product delivery. The Customer will then receive confirmation by email of payment for the order, as well as an acknowledgment of receipt of the order confirming it. He will receive a .pdf copy of these general conditions of sale. For the products delivered, this delivery will be made to the address indicated by the Customer. For the purposes of successful completion of the order, the Customer undertakes to provide their true identification information. The Seller reserves the right to refuse the order, for example for any abnormal request, made in bad faith or for any legitimate reason. ARTICLE 5 - PRODUCTS AND SERVICES The essential characteristics of the goods, services and their respective prices are made available to the buyer on the company's websites. The customer certifies having received a detail of the delivery costs as well as the terms of payment, delivery and execution of the contract. The Seller undertakes to honor the Customer's order within the limit of available stocks only. Otherwise, the Seller informs the Customer. This contractual information is presented in detail and in French. In accordance with French law, they are the subject of a summary and a confirmation during the validation of the order. The parties agree that the illustrations or photos of the products offered for sale have no contractual value. The period of validity of the offer of the Products as well as their prices is specified on the product sales pages, as well as the minimum duration of the contracts offered when these relate to a continuous or periodic supply of products or services. Unless there are specific conditions, the rights granted hereunder are granted only to the natural person signing the order (or the person holding the email address communicated). In accordance with the legal provisions in terms of conformity and hidden defects, the Seller reimburses or exchanges defective products or products that do not correspond to the order. The refund can be requested by contacting the Seller by email or simple letter. ARTICLE 6 - RESERVE OF OWNERSHIP CLAUSE The products remain the property of the Company until full payment of the price ARTICLE 7 - DELIVERY TERMS The products are delivered to the delivery address which was indicated during the order and the deadline indicated. This time does not take into account the time taken to prepare the order. When the Customer orders several products at the same time, they may have different delivery times sent according to different methods. The Seller provides a telephone contact point (cost of a local call from a landline) indicated in the order confirmation email in order to follow up on the order. The Seller reminds that when the Customer takes physical possession of the products, the risk of loss or damage to the products is transferred to him. ARTICLE 8 - AVAILABILITY AND PRESENTATION Orders will be processed within the limit of our available stocks or subject to stocks available from our suppliers. ARTICLE 9 - PAYMENT Payment is due immediately upon ordering, including for pre-ordered products. The Customer can make the payment by payment card or bank check. Secure online payment by credit card is made by our payment provider. The information transmitted is encrypted according to the rules of the art and cannot be read during transport on the network. Once the payment has been made by the Customer, the transaction is immediately debited after verification of the information. In accordance with the provisions of the Monetary and Financial Code, the commitment to pay given by card is irrevocable. By providing his banking information during the sale, the Customer authorizes the Seller to debit his card for the amount relating to the price indicated. The Customer confirms that he is the legal holder of the card to be debited and that he is legally entitled to use it. In the event of error, or in the event that it is impossible to debit the card, the Sale is immediately terminated automatically and the order canceled. ARTICLE 10 - WITHDRAWAL PERIOD In accordance with article L. 121-20 of the Consumer Code, “the consumer has a period of fourteen clear days to exercise his right of withdrawal without having to justify reasons or pay any penalties, with the exception, where applicable, of return costs ”. "The period mentioned in the previous paragraph runs from the receipt for the goods or the acceptance of the offer for the provision of services". The right of withdrawal can be exercised by contacting the Company by email or telephone. In case of exercise of the right of withdrawal within the aforementioned period, only the price of the product (s) purchased and the shipping costs will be reimbursed, the return costs remain the responsibility of the Customer. Product returns must be made in their original condition and complete (packaging, accessories, instructions, etc.) so that they can be re-marketed in new condition; if possible, they should be accompanied by a copy of the proof of purchase. ARTICLE 11 - GUARANTEES In accordance with the law, the Seller assumes two guarantees: of conformity and relating to hidden product defects. The Seller reimburses the buyer or exchanges products that are apparently defective or do not correspond to the order made. The refund request must be made by contacting the Seller by email or by simple letter. The Seller reminds that the consumer: - has a period of 2 years from the delivery of the good to act with the Seller - that he can choose between replacement and repair of the good subject to the conditions provided for by the provisions mentioned above. apparently defective or not corresponding - that it is exempt from providing proof of the existence of the lack of conformity of the good during the six months following delivery of the good. - that, except second-hand goods, this period will be extended to 24 months from March 18, 2016 - that the consumer can also assert the guarantee against hidden defects of the thing sold within the meaning of article 1641 of the civil code and, in this case, he can choose between the resolution of the sale or a reduction of the sale price (provisions of articles 1644 of the Civil Code). ARTICLE 12 - COMPLAINTS Where applicable, the Purchaser may submit any complaint by contacting the company by email or by ordinary letter. ARTICLE 13 - INTELLECTUAL PROPERTY RIGHTS Trademarks, domain names, products, software, images, videos, texts or more generally any information subject to intellectual property rights are and remain the exclusive property of the seller. No transfer of intellectual property rights is carried out through these GTC. Any total or partial reproduction, modification or use of these goods for any reason whatsoever is strictly prohibited. ARTICLE 14 - FORCE MAJEURE The fulfillment of the seller's obligations at the end of the present contract is suspended in the event of the occurrence of a fortuitous event or of force majeure which would prevent their execution. The seller will notify the customer of the occurrence of such an event as soon as possible. ARTICLE 15 - NULLITY AND MODIFICATION OF THE CONTRACT If one of the stipulations of this contract were canceled, this nullity would not entail the nullity of the other stipulations which will remain in force between the parties. Any contractual modification is only valid after a written agreement signed by the parties. ARTICLE 16 - RGPD AND PROTECTION OF PERSONAL DATA In accordance with European regulations on the protection of personal data, you have the rights to query, access, modify, oppose and rectify your personal data. By adhering to these general conditions of sale, you agree that we collect and use this data for the execution of this contract. ARTICLE 17 - APPLICABLE LAW All the clauses appearing in these general conditions of sale, as well as all the purchase and sale operations referred to therein, will be subject to French law. In addition to this, you need to know more about it.