Weared and personalized items will not be exchanged or refunded.
Return shipping fees are at your charge and not refunded.
Refunds are made on your ANKA virtual wallet. You can use the credit to buy another product or transfer the amount to your bank account.
Sale Policy
Exchanges / Refunds In accordance with Article L.121-21 of the Consumer Code, you have the statutory withdrawal period of 14 days from receipt of your products to exercise your right of withdrawal without reasons or pay penalties. After this time no proceeds will be returned or refunded. Any request for exchange must necessarily be made by email via [email protected] or via the form included in your package. Special orders (to fit your size or your leisure, custom) are taken within eight days but are not reimbursed, (an exchange is possible) according to the Consumer Code. Products must be returned in the condition in which you have received Ebony city design SERVICE BACK 4BIS BOULEVARD DU MIDI 78200 Mantes LA JOLIE. All devices damaged will not be returned or exchanged. The return costs are your responsibility unless exchange your shipping costs are reimbursed (in the amount of a letter followed). Any confirmation of order implies your full membership to the general terms and conditions explained above, without exception or reservation. The All data recorded and confirmed valid proof of the transaction.
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