Shipping

Payment

• Credit card, Visa, Mastercard, Electron, Maestro, PayPal, ANKA wallet.
• 3 x payment starting at $68.

Refunds and Exchanges

• Money back guaranteed 31 days after reception.
• Weared and personalized items will not be exchanged or refunded.
• Return shipping fees are at your charge and not refunded.
• Refunds are made on your ANKA virtual wallet. You can use the credit to buy another product or transfer the amount to your bank account.

Sale Policy

RETURNS Our policy lasts 31 calendar days. If 31 days have passed since your purchase, unfortunately we cannot offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition as you received it. It must also be in its original packaging. To complete your return, we need a receipt or proof of purchase. There are certain situations where only partial refunds are given (if any) Any item that is not in its original condition or is damaged for reasons not due to our error. Email us for where to send your returns. Please indicate your order / receipt number. Additional information Please follow the instructions on the "care label". Items purchased from partner stores All items purchased from our partner stores are subject to the policies of the store. Please do not return store purchased items to us. REFUNDS Once your return is received and inspected, we will send you an e-mail to inform you that we have received your returned item. We will also inform you of the approval or refusal of your refund. If approved, your refund will be processed and a credit will automatically be applied to your credit card or original payment method. Late or missing refunds (if applicable) If you don't receive a refund, allow time and check your bank account. Then contact your credit card company, it may take some time before your refund is officially updated. Then contact your bank. There is often some processing time before updating a refund. If you've done all of this and still haven't received your refund, please contact us. Items for sale (if applicable) Only regular priced items can be refunded, unfortunately, items for sale cannot be refunded. EXCHANGES We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email If the item was not marked as a gift when purchased, or if the donor had the order shipped to give it to you later, we will send a refund to the donor and they will inquire about your return.