Return shipping fees are at your charge and not refunded.
Refunds are made on your ANKA virtual wallet. You can use the credit to buy another product or transfer the amount to your bank account.
Sale Policy
All products are shipped in the order in which they are received
Ready made orders will be shipped within 3-5 business day
Made to Order items will have a processing time of 7-14 business days. After processing it will be shipped as a regular order.
Depending on the work load some orders may be shipped out early
Please note that because these items are made to order, there may be some slight variation in color / pattern as well as the occasional thumb print or little imperfection here or there.
No refunds but I gladly accept returns and exchanges
Contact me within: 7 days of delivery
Ship items back within: 14 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Digital downloads
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
