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I love my t-shirt, however this store needs to refocus and get their act in order. Customer relations are important. Treat your customer the same way you would want to be treated if you bought something from a store. Address concerns in a timely manner and make sure you allay their fears. This was not my first time ordering from Afrikea. I was mostly very satisfied. But there are a number of stores that will not respond to you when you have a query or become rude, or better yet, they don’t check their orders and end up confusing everything. This was the case with this store. It took way too long to receive my purchase which I ordered somewhere in August. I won’t be buying from this shop in the future if I can help it. I think Afrikea staff will have to be strict with these stores and drop them if they have to. I’m african myself and it is very disheartening to see Africans who have such a great platform of selling their wares, treat their customers the same way as they do back home: instead of holding customers like eggs and pandering to our wishes they fake their time and act as if WE (the customers) are getting on their nerves and don’t deserve respect. That is NOT how to operate a business.
Thank you to Linda at Afrikea for stepping in and helping out.

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